About us
At THRF Group, our Client and Patient Services bring together Creative Health, our Brain Body Fitness Studio, Palliative Care and Patient and Family Accommodation. Working with healthcare and community partners, we deliver client-centred services with a focus on quality, wellbeing and meaningful impact for patients, families and the wider community.

About the role
Reporting to the Chief of Client and Patient Services, you will lead the growth and delivery of our integrated health and wellness services. This full-time maternity leave cover opportunity combines people leadership, business development and operational management, with a strong focus on increasing participation, building partnerships and ensuring financially sustainable, high-quality services.

You will:

• Lead and mentor multidisciplinary teams, fostering collaboration, professional development and a supportive workplace culture.
• Drive service growth across Creative Health, Brain Body Fitness Studio, Palliative Care and Patient and Family Accommodation, with a particular focus on increasing studio participation and accommodation client numbers.
• Identify market opportunities, develop new programs and explore billable service models to strengthen revenue and long-term sustainability.
• Build partnerships with healthcare providers, community organisations, local councils and funding bodies to expand service reach.
• Pursue grants and funding opportunities, and work with the Head of Grants to support SA Health grant delivery, compliance and evaluation.
• Oversee budgets and resources, monitor KPIs and contribute to program and board reporting.
• Lead continuous improvement, service evaluation and systems improvements to enhance quality and client outcomes.

About you
You are a collaborative, commercially minded health or community services leader who combines strategic thinking with practical delivery. Passionate about client-centred care, you build strong relationships, support your team through change and turn opportunities into sustainable programs.

You will bring:

• Tertiary qualifications in health or a related discipline, with experience applying contemporary management processes and clinical practices in community settings.
• A proven track record in business development, service expansion and increasing program participation within healthcare or not-for-profit environments.
• Experience developing and implementing programs, leading change and delivering quality improvement initiatives.
• Strong people leadership, communication, negotiation and stakeholder engagement skills, including experience working with multidisciplinary teams.
• Sound financial and resource management skills, with the ability to use performance data to guide decisions and prepare professional reports.
• Strong working knowledge of Microsoft 365 and CRM systems, and the ability to prioritise competing demands and adapt to change.
• Knowledge of public and private health systems and programs such as those administered by the National Disability Insurance Agency, My Aged Care, Community Home Support Program and Carer Gateway will be highly regarded.
• A current driver’s licence and current Through Their Eyes or RRHAN-EC training
• The ability to meet and maintain relevant criminal history,  background check requirements and complete a Functional Capacity Assessment. 

What we offer at THRF Group

On-Site Wellness Initiatives: annual flu vaccinations, exclusive staff gym membership to our own Brain & Body Fitness, ergonomic support, complimentary massage. Access to confidential counselling services, employee assistance programs (EAP) and access to SONDER 24/7 Safety and Wellbeing app
More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community
Salary Packaging: Maximise your take-home pay with generous salary packaging options.
 

If you are an experienced health or not-for-profit leader who wants to combine service growth with meaningful community impact, please apply by Friday 27 November 2026.

For a confidential chat please call 8244 1100 or email [email protected]