• Ongoing Training & Development Opportunities
• Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance
• Free onsite parking

Military and Emergency Services Health Australia (MESHA), a charity of The Hospital Research Foundation Group (THRFG), is seeking a motivated individual who will be a Program Officer – Logistics and Administration, for current and former military and first responders and their families and also support the wellbeing of the MESHA facilitators delivering programs.

About THRFG

THRFG is an impactful and dynamic profit for purpose organisation, with national and international impact. Our purpose is simple – together, fight for better health and wellbeing for our community through life-changing medical research and improved healthcare. 

At MESHA, we specialise in delivering cutting-edge research, training, and wellbeing programs that address the unique challenges faced by military and emergency service personnel and their families. Our research focuses on amplifying the voices of our stakeholders to understand their needs, translating findings into practical solutions that improve lives. From mental health support to career transitions and family resilience, our programs and research make a tangible difference.

Our culture encourages innovation and teamwork in a fun environment. You’ll join a passionate team driven by our cause and the positive impact we have in the community.

About the Role

Reporting to the Operations Coordinator, the Program Officer – Logistics and Administration, will:

• Program Delivery and Facilitation: Perform Lead Facilitator responsibility for the delivery and facilitation of MESHA programs for members and industry service providers, including: MindRight/StoryRight transition workshops, Cultural Awareness training and/or GEARS program and more.
• Program Coordination: Ensure thorough planning and coordination of MESHA’s programs by implementing directions, policies, and procedures.
• Program Administration and Logistics: Support the Client Relationship Officer with program administration and logistics, ie prepare program materials, manage program bookings, maintain client relationship database, handle intake and group allocation, referrals and inquiries.
• Communication and Marketing: Contribute to MESHA’s communications and marketing by offering insights from a service personnel perspective.
• Client Relationship Management: Build and maintain client relationships for future business development.

We're looking for individuals who possess:

• Experience in a customer service, program intake or administration role.
• Significant lived experience of service and service culture.
• Experience working within a mental health paradigm and supporting clinical governance supervision to staff.
• Significant lived experience of service and service culture.
• Experience leading and supporting teams to enable a flourishing workplace culture.
• A minimum of three years’ experience in program training and facilitation in an educational, health, business, or not-for-profit context.

Desirable skills:

• Previous experience (whether professional or personal) with military, veterans, police, or emergency services context.
• Business management, administration and/or development; training design and/or delivery; customer relationship management; human resource management; marketing and communications.
• High integrity and commitment to values-based service delivery.
• Resilience, with a demonstrated ability to deliver to deadlines.
• High emotional intelligence and self-awareness.

 What we offer at THRF Group

• More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community.
• Mission-Driven Impact: Make a tangible difference in the lives of others while utilising your communication and coordination skills.
• Growth Potential: Be part of a rapidly expanding team, with opportunities to develop your expertise and take on greater responsibility.
• Flexibility: Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.
• Salary Packaging: Maximise your take-home pay with generous salary packaging options.
• Join a Dynamic Team: Collaborate with passionate colleagues in a supportive and fulfilling work environment.
• Wellbeing Focus: We prioritise your wellbeing with benefits such as subsidised gym memberships, flu shots, and chiropractic care.

Ready to apply your passion and expertise in a fast-paced, challenging, and dynamic environment? Apply today!

Please ensure you have read the Position Description provided and addressed the key criteria in your covering letter.

If you’d like to learn more, for a confidential chat please call: Hannah Bourne, (08) 7002 0880.