• Collaborate with a team of passionate and motivated professionals in a supportive environment. 
• Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.
• Generous salary packaging options

About THRF Group

The Hospital Research Foundation (THRF) Group is an impactful and dynamic profit for purpose organisation, with national and international impact. Our purpose is simple – together, fight for better health and wellbeing for our community through life-changing medical research and improved healthcare. 

About the Role

We are looking for a Business Services Officer to join our Executive Services team and play a key role in creating a welcoming, efficient and professional environment for staff, volunteers, donors and visitors.

As one of the first points of contact at our head office in Woodville, you’ll be the friendly face and steady hand that keeps our reception and administrative operations running smoothly. This role is perfect for someone who thrives in a fast‑paced environment, enjoys variety, and takes pride in delivering exceptional customer service both face to face and over the phone.

You’ll support day‑to‑day office operations, coordinate administrative projects, assist with donor processing, help onboard new staff, and ensure our shared spaces and meeting rooms are well‑maintained and ready for use.

Key Responsibilities

• Provide professional reception services including answering calls, greeting visitors and managing reception emails.
• Support donation processing, lottery ticket sales and CRM data entry.
• Coordinate meeting rooms, staff kitchen rosters, office supplies and general office upkeep.
• Assist with new staff inductions, building access, training bookings and staff photos.
• Manage mail distribution, couriers and archiving processes.
• Support events, staff wellbeing initiatives and administrative projects across the organisation.
• Liaise with internal teams, volunteers, external stakeholders and the general public.
• Promote a positive workplace culture aligned with THRF Group values.

About You

You’ll bring a warm, professional presence and a genuine commitment to excellent customer service. You’re organised, adaptable and confident managing competing priorities.

We’re looking for someone with:

• Strong communication and interpersonal skills.
• Confidence using phone systems, CRMs and the Microsoft Office Suite, or willingness to learn.
• A proactive, solutions‑focused approach and the ability to work both independently and as part of a team.
• High attention to detail and the ability to maintain confidentiality.
• A current driver’s licence (required).
• First Aid or Fire Warden accreditation (or willingness to obtain).
• A positive attitude and willingness to learn 

What we offer at THRF Group

• More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community.

• Mission-Driven Impact: Make a tangible difference in the lives of others while utilising your partnership and sponsorship skills.

• Growth Potential: Be part of a rapidly expanding team, with opportunities to develop your expertise and take on greater responsibility.

• Flexibility: Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.

• Salary Packaging: Maximise your take-home pay with generous salary packaging options.

• Join a Dynamic Team: Collaborate with enthusiastic colleagues in a supportive and fulfilling work environment.

• Wellbeing Focus: We're invested in your overall wellbeing and offer a range of supportive benefits to help you thrive. Gym Membership, massages and fruit bowls are just the beginning!

If this opportunity excites you, check out the detailed Position Description and provide a Cover Page detailing how your current skills align to the role. Internal applications will close by COB Monday, 26th January 2026.

Apply now - don’t delay, we’ll be checking applications as they come in and moving fast!

If you’d like to learn more, for a confidential chat please contact Marina Lonic on (08) 7002 0898.