• Work in a values-driven, compassionate and community-focused organisation.
• Engage directly with donors and stakeholders to build meaningful relationships.
• Enjoy generous salary packaging and a flexible, hybrid work environment.

Connect. Care. Contribute. At The Hospital Research Foundation Group (THRFG), we’re united in our mission to improve community health and wellbeing through life-changing medical research and better healthcare.

As a Supporter Engagement Officer, you'll help strengthen relationships with our valued donors, providing vital admin and engagement support to grow our supporter base and deliver outstanding experiences.

This is a unique opportunity for a compassionate, organised, and purpose-driven individual to make a genuine impact in the lives of others.

About THRFG

We’re an impactful and dynamic profit for purpose organisation with national and international reach. Through our support of medical research and healthcare improvements, we’re committed to creating positive change in the lives of those we serve – now and into the future.

We’re looking for individuals with:

• 2+ years’ experience in supporter engagement, fundraising, or relationship-focused roles.
• Proficient in Microsoft 365 and CRM systems (Dynamics CRM preferred).
• Organised, detail-oriented, and able to manage multiple priorities independently.
• Compassionate communicator with confidence engaging a diverse range of people.
• Proactive team player with a solutions-focused mindset.
• Valid driver’s licence, willingness to travel, and ability to meet THRFG compliance requirements.

About the Role

Reporting to the Senior Manager – Supporter Engagement, you will:

• Build and maintain strong relationships with supporters and stakeholders across THRFG charities.
• Provide timely admin and engagement support for fundraising initiatives.
• Provide meaningful supporter recognition through calls, handwritten cards, and careful donation management.
• Liaise compassionately with funeral homes, cemeteries, and families.
• Assist with events, supporter recognition, hospital hub activities, and campaigns.
• Maintain accurate records in Microsoft Dynamics CRM.
• Represent THRFG professionally at funerals, hospital hubs, and meetings.
• Manage donations in line with policies.
• Foster a positive and supportive team culture.

 What we offer at THRFG

• More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community.
• Mission-Driven Impact: Make a tangible difference in the lives of others while utilising your supporter engagement and fundraising skills.
• Growth Potential: Be part of a rapidly expanding team, with opportunities to develop your expertise and take on greater responsibility.
• Flexibility: Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.
• Salary Packaging: Maximise your take-home pay with generous salary packaging options.
• Join a Dynamic Team: Collaborate with enthusiastic colleagues in a supportive and fulfilling work environment.
• Wellbeing Focus: We prioritise your wellbeing with benefits such as subsidised gym memberships and flu shots.
• Learning and Growth: Opportunities to develop skills, grow professionally, and take on new responsibilities

Want to know more?
Check out the full Position Description for detailed information. For a confidential chat, please contact Jason Tinsley on 0492 838 154.

Apply now – applications will be reviewed as they’re received!